Our shipping policy is designed to ensure that your orders are processed and delivered in a timely and efficient manner. Here are the key points of our shipping policy:
Processing Time: All orders are typically processed within 1-3 business days. During peak seasons or sales events, processing times may be extended.
Shipping Methods: We offer several shipping options, including standard, expedited, and overnight shipping. The available options will depend on your location and the size of your order.
Shipping Costs: Shipping costs are calculated at checkout based on the weight of your order, the shipping method selected, and the destination. We may offer free shipping promotions from time to time.
Delivery Times: Estimated delivery times vary based on the shipping method chosen. Standard shipping typically takes 5-7 business days, while expedited options may arrive in 2-3 business days. Overnight shipping will deliver the next business day, provided the order is placed before the cutoff time.
International Shipping: We offer international shipping to select countries. Additional customs fees, taxes, or duties may apply based on the destination country’s regulations, and these charges are the responsibility of the customer.
Order Tracking: Once your order has shipped, you will receive a confirmation email with tracking information. You can use this information to monitor the status of your shipment.
Lost or Damaged Items: If your order is lost or damaged during transit, please contact our customer service team within 14 days of the expected delivery date. We will work with you to resolve the issue.
Address Changes: If you need to change your shipping address after placing an order, please contact us as soon as possible. Changes can only be made if the order has not yet been processed.
By placing an order with us, you agree to our shipping policy. If you have any questions or need further assistance, please reach out to our customer service team. team.